In this age of instantaneous communications and rapid sound
bites, long gone is the luxury of correcting something said in haste. Today's
proliferation of channels and technologies has completely obliterated any
chance of a safety net. There is no place to hide. The old axioms we thought
were destined for the dustbins of history now take on new purpose and vigor.
Sayings like "a card laid is a card played,"
"haste makes waste," "discretion is the better part of
valor" reveal both the benefit and the bane of going on the record with a
witty quip, a critical critique or a wrathful word. It no longer matters whether you are the CEO
or the community crier. The public has
no patience for commentary in poor taste or words lacking authenticity and
integrity.
Compounding the dialogic dilemma, should you be on the hunt
for a new gig or seeking a recommendation, the retribution can be
swift and permanent. The corporate world
is littered with examples of misTweets, Facebook faux pas and loose lips on
LinkedIn. So the judicious thing to do
is to ponder well before you post. Here
are some factors on which to ruminate.
The life you save may be your own.
· Set
limits. Assess and define what you
will publicly post. Decide what is
relevant for your career, profession, family and avocation. Write it down and commit to it.
· Outline a
logical strategy that includes where and how you will comment and whether
it helps forward your personal and professional interests. Ask the question, “Will this comment or post
help or hurt my goals and objectives.
· Choose
your weapon. Identify the channels
that are most resonant for your personal and professional brand. The choices are many – Facebook, LinkedIn,
Twitter, Quora, Snapchat, Pinterest, Wechat, Tumblr, YouTube, Google+, etc.,
etc., etc.
· Whither Form
and Function. What is the best
medium to get across your message. Is it
a text, blog, voice, image or video? It
may be an oversimplification but as Marshall McLuhan once opined “The Medium is the Message.” Choose the means or methods that help you
make the best case in the most relevant environment.
· Trust but
Verify. Confidence in your message
and commentary is critical. But as President Ronald Reagan made famous
“Trust but Verify.” Test and validate
your comments by answering the following simple questions :
o
Is it true?
o
Can you back it up?
o
Is it intentional?
o
Will it offend or hurt?
o
Does it send an appropriate message?
o
Will your Mom approve?
If the
answer is no, you have
two choices, 1) don’t post
or 2) re-engineer your words.
· Prepare
for the consequences. Good or bad,
right or wrong, get ready to respond and act on commentary that comes your
way. Be honest, open and authentic. People will appreciate it and if your
response is immediate, all the better to blunt any aftershocks.
Everyone
today has a voice, can use it and likely will.
Always keep a clear head and stay on message. There is no room or patience for anger and
vitriol. Don’t let your words come back
to haunt you. Ponder before you post.
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